Short video guide
Cashless denied? Understand the next step.
A hospital example covering the stated reason, supporting papers and a possible reimbursement route under the policy.
How we can assist
- Understand the reason for the cashless response
- Identify clarification or documents requested
- Discuss the available claim route and reimbursement paperwork where applicable
Documents to keep ready
- Cashless request and denial or query letter
- Policy schedule and available hospital records
- Hospital or TPA correspondence
For an ongoing admission, keep in touch with the hospital insurance desk and insurer. RohiniCLS cannot authorise cashless treatment.