Rejected claim
Identify the stated reason. Gather the relevant records.
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Insurance claims assistance · Delhi
Insurance claim
rejected, delayed
or partly paid?
You don’t have to figure out the next step alone. Get help organising your claim documents, understanding the insurer’s stated requirements and keeping follow-ups on track.
Registration is absolutely free.No registration charges. Policy bought elsewhere? We can help review it too.
Claim-document reviewOrganised insurer follow-upNo registration charges
Claims assistance
What’s holding up your claim?
Start with the problem you are facing. We’ll help you understand what to check and what to do next.
Delayed claim
Find what is pending and organise the follow-up.
See how we helpShort payment or deductions
Organise the assessment, bills and disputed items.
See how we helpCashless request denied
Understand the response and available next steps.
See how we helpReimbursement filing
Get the file organised before it is submitted.
See how we helpPolicy mis-selling concern
Bring the policy and sales correspondence together.
See how we helpHow we help
A clear process.
Support at every step.
You should know what is being reviewed, what is missing and what assistance is being offered.
- 01
Register for free
Tell us your insurance type and claim concern. Registration is absolutely free.
- 02
Share your documents
Share your policy, claim papers and the insurer’s response for review.
- 03
Understand your case
We review the document set, note the insurer’s stated requirements and identify records needed for follow-up.
- 04
Clear success fee
Success fee: 20% plus applicable GST. Payment terms are agreed in writing.
View fee details - 05
Organise and follow up
We help organise factual records, prepare submission checklists and track insurer queries, replies and follow-up. You receive a clear update on the documents shared and the next administrative step.
- 06
Review the outcome
We record the insurer’s response, payment details and outstanding queries. The insurer or relevant authority decides the outcome.
An organised file makes your position easier to understand.
For reimbursement claims, we help arrange the claim form, discharge summary, bills and investigation reports with a proper index and page numbers.
Claim stories & reviews
Real experiences.
Documented claim journeys.
Customer feedback and documented claim journeys, with clear sources and permission to share.
Google reviews · Registered office
What our clients say
Google Maps snapshot · 11 October 2026
Abhinav Sharma★★★★★
“professionalism, transparency and dedication”Excerpt from a public Google review
Deepak Gupta★★★★★
“outstanding support in the successful settlement”Excerpt from a public Google review
Bharat Goswami★★★★★
“Their team handled my insurance claim matter professionally”Excerpt from a public Google review
Claim stories
The issue. The assistance. The outcome.
Customer-approved claim journeys will explain the concern, work undertaken and documented outcome.
Space reserved for a genuine customer experience or documented claim journey, shared after written consent and verification.
Awaiting approved customer recordingSchool testimonials
Schools we’ve assisted.
In their words.
Experiences of insurance claim assistance across health, personal accident and vehicle claims.
Bharti Public School
Swasthya Vihar
Group Mediclaim · Personal accident · Vehicle claims
RohiniCLS has assisted Bharti Public School, Swasthya Vihar, in successfully settling our Group Mediclaim (GMC), personal accident and vehicle insurance claims.
Their support with claim documentation, coordination with insurers and follow-ups made the process easier for our school to manage. We appreciate their clear communication, attention to detail and professional approach throughout.
We value their assistance across different types of insurance claims and would recommend RohiniCLS to institutions seeking dependable support with claim management.
Mamta Modern Senior Secondary School
Vikaspuri, New Delhi
Vehicle · Health claims
One claim stands out in our experience with RohiniCLS—a vehicle insurance claim of ₹24 lakh, which they helped us successfully settle. We have also benefited from their assistance with several health insurance claims. What we valued most was having someone explain the requirements clearly, help organise the paperwork and follow up with the insurers. Their involvement brought clarity to the process and gave our school dependable support through to settlement.
Hillwoods Academy
Delhi
Vehicle · Health claims
RohiniCLS helped our school settle vehicle and health claims. Clear guidance, consistent follow-up and dependable support made the process easier for us.
Arwachin Bharti Bhawan Senior Secondary School
Health insurance · Personal accident claims
RohiniCLS helped us successfully settle our health insurance and personal accident claims with the insurance company. We appreciate their attentive follow-up and dependable support.
By insurance type
Support across insurance types.
Select a category, then open your policy type for relevant claim concerns and useful records.
Health & personal accident claimsHealth, hospital cash and individual accident benefit enquiries.
Life & term claimsTerm, savings, whole-life, child-plan and loan-protection benefits.
Motor claimsVehicle damage, theft, owner-driver accident and third-party enquiries.
Travel claimsMedical, baggage and journey-related claim concerns.
Business & specialist claimsProperty, engineering, financial risks and other specialist policies.
Group & employee claimsClaims under employer, school or other group insurance arrangements.
RohiniCLS · Delhi office
Meet RohiniCLS
People you can speak to.
A process you can understand.
RohiniCLS focuses on claims-documentation and administrative support: bringing your claim papers, insurer queries and correspondence into one organised record.
The service scope is agreed before work starts. Your written agreement sets out the covered work, charges, payment stages and any expenses. The team keeps track of the documents shared, insurer responses and outstanding requirements.
About RohiniCLS Read the introduction script
Before you proceed
No registration charges.
Clear service terms.
Register your claim with RohiniCLS at no registration charge. Any further assistance and its terms are agreed separately before work begins.
- Claims-assistance scope
- Success fee and applicable GST
- Payment terms agreed in writing
- Client consent and authorisations
Proposed success fee · 20% + applicable GST
Success Fee
Illustration
Use an assumed recovery amount to illustrate the proposed success fee. Registration is absolutely free. The scope and payment terms are agreed in writing before assistance begins.
This is an illustration only. It is not an invoice, engagement or prediction of recovery.
For deductions, enter the additional amount recovered for the disputed portion, where that is the agreed fee basis.
GST assumption for this estimateIllustrative tax assumption; applicable tax treatment must be confirmed before engagement.
Calculate estimated fee- Proposed success fee (20%)
- GST on fee (18% assumed)
- Estimated total
Registration charge: ₹0. This estimate shows the proposed success fee and illustrative GST. Final scope and payment terms are agreed in writing.
FAQs & Videos
Understand your claim.
Prepare with confidence.
Start with a short guide, or browse the complete questions and video library.
Recording pending · 60–90 seconds
Read your rejection letter
Match the insurer’s stated reason to the policy and supporting records.
Read the guide & video planRecording pending · 60–90 seconds
Follow up on a pending claim
Use acknowledgments and query replies to explain where the claim stands.
Read the guide & video planRecording pending · 60–90 seconds
Organise a reimbursement file
Put the claim form, bills and reports into an indexed, page-numbered file.
Read the guide & video planIs registration free?
Registration is absolutely free. RohiniCLS does not charge a registration fee. Any further assistance and applicable charges are agreed separately before work begins.
Can I enquire about a policy bought elsewhere?
Yes, you can share the policy type and your concern. The team will confirm whether it can assist, the proposed scope and any fees before engagement.
What should I share first?
Start with your insurance type, the issue and a brief summary. The relevant documents can be requested after the team understands the matter. Do not include bank details or identity documents in an initial enquiry.
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