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Find your policy type.
Open a section for relevant claim concerns and useful records. Your policy determines the cover; we confirm the assistance available after review.
Car insurance
For own-damage, theft, total-loss and deduction concerns under car policies with the relevant cover. The policy schedule and insurer’s assessment establish which part of the claim needs attention.
Useful records
- Policy, registration certificate and relevant licence details
- Repair estimates, assessment records or theft reports, as applicable
Two-wheeler insurance
For claim concerns involving insured motorcycles or scooters, including damage or theft where covered. Bring the insurer’s response and records relating to the incident.
Useful records
- Policy schedule, registration certificate and relevant licence details
- Incident records, repair documents and insurer correspondence
Commercial vehicle insurance
For insured goods or passenger vehicles. The vehicle’s use, selected cover and applicable permit or fitness records form part of the claim-document review.
Useful records
- Policy, registration, relevant permit, fitness and licence records
- Event reports, survey or repair records and insurer correspondence
Owner-driver personal accident
For benefit-payment concerns under compulsory or standalone owner-driver personal-accident cover. Keep the policy and relevant ownership, driving and accident records available for the enquiry.
Useful records
- Motor or standalone personal-accident policy, registration and relevant licence details
- Accident, medical, death or disability records and insurer response
Third-party motor claims
For enquiries involving a third-party motor claim. Share the policy, accident records and available demand or proceeding papers. The team will confirm the assistance available for the particular matter after review.
Useful records
- Motor policy, vehicle details and available accident or police records
- Relevant demand, claim, order or proceeding papers and insurer correspondence
Claim concerns you can discuss
- Own-damage claim concerns
- Theft and total-loss claims
- Assessment and deduction review
- Commercial vehicle claim enquiries
- Owner-driver personal-accident benefits
- Third-party motor enquiries, with assistance confirmed after review
Documents to keep ready
- Policy, registration certificate and relevant licence details
- Survey, assessment, estimate or repair records
- Insurer correspondence and event reports, where applicable
The relevant documents and available assistance depend on the exact policy and circumstances. The team will confirm the scope after understanding your enquiry.