Short video guide
Less paid than expected? Check the breakdown.
Compare the settlement breakdown with the policy terms, bills and the insurer’s stated reasons for deductions.
How we can assist
- Map each deduction to the insurer’s stated reason
- Identify supporting records for disputed items
- Compile factual records for your request for clarification or reconsideration
Documents to keep ready
- Settlement or assessment letter with deduction details
- Policy wording and schedule
- Submitted bills, receipts or loss calculations and payment details
A difference between the claimed and paid amount is not automatically an incorrect deduction. The policy and evidence matter.