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Find your policy type.
Open a section for relevant claim concerns and useful records. Your policy determines the cover; we confirm the assistance available after review.
International travel
For claim concerns during an insured overseas trip, such as medical expenses, baggage or journey disruption where covered. Keep the travel dates and the assistance provider’s response available.
Useful records
- Policy certificate, itinerary and travel-date records
- Relevant medical, airline or baggage reports, receipts and claim correspondence
Domestic travel
For claims under policies issued for travel within India. Selected benefits vary, so the policy certificate and event records are the starting point for the enquiry.
Useful records
- Policy certificate, booking or ticket details and travel dates
- Relevant event reports, receipts and insurer correspondence
Student travel
For claim concerns under student overseas-travel policies, including medical or study-related benefits where selected. Keep records of enrolment, travel dates and the event behind the claim.
Useful records
- Policy certificate, enrolment and travel details
- Relevant medical, university or payment records and claim correspondence
Claim concerns you can discuss
- Overseas medical claims
- Baggage loss or delay
- Trip interruption or cancellation, where covered
- Rejected, delayed or partly paid claims
Documents to keep ready
- Policy and trip details
- Relevant event reports, invoices and receipts
- Insurer or assistance-provider correspondence
The relevant documents and available assistance depend on the exact policy and circumstances. The team will confirm the scope after understanding your enquiry.